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In-Tray
Case Notes' In-Tray is a secure clinical version of standard e-mail, allowing users to push information for the attention of other Case Notes users, and share information within and across care settings and agencies. It gives targeted clinicians and GP practices immediate access to specific documents and clinical information in the patient record. It works automatically in care processes - such as referral - and includes team members who need information about each patient. Clinicians may view patient specific documents such as laboratory reports and discharge letters just minutes, rather than days, after the documents have been issued.
In-Tray provides a cross-patient view for clinical users, yet the items appearing in the In-Tray remain secure in the patient's own record, and subject to strict Access Control.
- Features
- Users are alerted to newly arrived information, seconds after the documents have been issued
- Notifies users if an action or response is required
- Search facility allows the user to find specific In-Tray items
- Items can be archived once they are read/complete
- The Receipt Notification System provides a feedback mechanism to In-Tray items sent
- Comments can be also be added to In-Tray items which are stored as events in the patient record
- Benefits
- Improved communication between care providers
- Secure, auditable environment to exchange patient information
- Instantly familiar, but with clinical security and key communications managed in a safe, team-orientated environment
- No delays in receiving information essential to patient care
- Supports team working by notifying a patient-centred team of important changes to the patient's Care Programme, helping to avoid missed tasks and duplication of effort
