CSW
CSWi
Health
RivComClinical/Discharge Documents
The Clinical/Discharge Documents package supports communications between Family Practitioners, Community Health and Acute Trust settings. It supports common formats, common practise and wide access to patient data across healthcare communities - with family practitioners, community heath workers and clinicians in acute settings using a common approach.
During routine clinical correspondence, such as the exchange of letters between carers in each care setting, Case Notes provides standard or locally configured forms via a secure communications environment using the Smart Forms and In-Tray modules. Referrals can be managed and allocated to an individual or to a multi-disciplinary team. Workgroup Management then uses locally-defined business rules to support the team response.
Discharge letters take input from multiple authors and can be set to follow defined workflow between carers. For example, this may include noting of drugs to take out, distribution to Pharmacy for dispensing and electronic sending to the GP’s desktop through the In-Tray module. For context dependent forms – forms that only have meaning when viewed in a particular order, such as Progress Notes - Case Notes has a summary tab that shows all the versions of the progress notes in a sequential view.
- Features
- Locally defined Smart Forms for specific types of communication
- Controlled access, security, audit and provenance
- Secure communications using In-Tray
- Workgroup communications management
- Patient demographics and carer identities can be managed internally or by interaction with external services, shared Master Patient Index, local, regional or national data spines
- Integration with GP, Social Care or other specialist systems, including merge and unmerge capability
- Extends to onward care management in shared care
- Benefits
- Faster communication for referrals, letters and responses
- Improved data quality with common formats enabling more consistent requests and responses
- Improved access to patient information whenever it is required
- Team activities are supported and simplified
- Efficient communication supported across multiple care settings and patient records
- Supports commissioning and referral management
- Easy to integrate with Social Care systems using attachments or direct messaging
- Easily deployed to multiple care settings and organisations
